Evergreen Court Residential Home


Evergreen Court

Saltersgill Avenue



Tel: 01642 816700

Lavender Court Residential Home


Lavender Court

4 Beverley Road



Tel: 01642 828444

Shoreline Nursing Home


Shoreline Nursing Home

2A Park Avenue


TS10 3JZ

Tel: 01642 494582

How to contact us

You can get in touch with our team by using our online form or by any of the following methods:

Tel: 01642 494582

Fax: 01642 494582

Email: enquiries@hornbyhealthcare.co.uk

Our People

Contact Us

Evergreen Court Residential Home: 01642 816700

Lavender Court Residential Home: 01642 828444

Shoreline Nursing Home: 01642 494582


Middlesbrough & Redcar



This privacy policy sets out how Hornby Healthcare uses and protects any information that you give Hornby Healthcare when you use this website.

Hornby Healthcare is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Hornby Healthcare may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01 February 2016.

What we collect

We may collect the following information:

- contact information including email address

- other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

- Internal record keeping.

- We may use the information to improve our products and services.

- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.We may use the information to customise the website according to you rinterests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your
needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at enquiries@hornbyhealthcare.co.uk.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please e-mail us at enquiries@hornbyhealthcare.co.uk.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Testimonial - Lavender Court Residential Home

“This care home is very good, all staff are very helpful and friendly. Its like one big happy family there. My father loves it there, family and friends are made very welcome and we are always kept updated with my father's health issues" - Amanda Honzik, August 2013